Minor Injury Units and A&E

Dorset CCG have made us aware that Poole Hospital, Bournemouth Hospital and Dorset County Hospital are under severe pressure within their Emergency Departments. To further support the hospitals, we would like to bring to your attention the location and opening times of Urgent Treatment Centres (UTCs) and Minor Injury Units (MIUs).

These can be found here www.dorsethealthcare.nhs.uk/patients-and-visitors/miu-and-ae

We would also like to take this opportunity to encourage patients to make use of the new WaitLess mobile app. Please search for this on either the App Store for IOS or on the Google Play Store for Android phones.

WaitLess is an app for use in East Kent, Northampton and Dorset that helps you make an informed decision about where to get the quickest access to the best care. WaitLess displays waiting time information at all of the facilities that can help you, whenever you need to access health services quickly for non-life-threatening emergencies.

WaitLess will help you to make the right decision about where to go for urgent health care. Most urgent treatment can be provided in your local Minor Injuries Unit or Medical Centre, rather than the A&E Department at your local hospital. By directing you to these centres, WaitLess will help you to get treated more quickly and help the NHS to provide lifesaving treatment in your local hospital A&E department.

WaitLess will tell you what the travel time to your local medical facility is, from wherever you are right now. WaitLess also gives directions to the local services, opening hours for alternatives to A&E, and offers information on the services available at local Minor Injury Units and medical centres.

By using WaitLess you are helping the NHS save A&E for those who really need it.

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